Privacy Policy

Effective Date: September,10,2024

At On Track College Advising, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our services or visit our website. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us, which includes but is not limited to:

    • Name
    • Parents’ names
    • Address
    • Telephone number
    • Email address
    • Year of graduation
    • School attending
    • GPA
    • SAT and ACT scores

Additionally, when visitors access our website, we collect the following information for internal purposes:

    • Demographics
    • Internet Protocol (IP) addresses
    • Domain Name Server (DNS) information
    • Email addresses

This information is used solely for internal informational purposes and will not be given, sold, or redistributed to any unauthorized third party.

2. How We Use Your Information

The information we collect is used for the following purposes:

    • To assess if you are an appropriate fit for our advising services.
    • To communicate with you regarding our services and related updates.
    • For marketing purposes through third-party services such as MailChimp and Moxie to inform you of special offers, new services, or relevant content.
    • For internal informational purposes to better understand and improve website performance and services.

3. Use of Cookies

We use cookies to enhance your experience on our website, particularly to help fill in forms where clients may request meetings. By submitting a form on our website, you acknowledge and consent to the use of cookies.

You have the option to opt out of cookies both at the time of sign-up or later through subscription email settings.

4. Data Sharing with Third Parties

We share your personal data with the following third-party services:

    • MailChimp: For marketing purposes, including email campaigns and subscriber management.
    • Moxie: For marketing purposes, including communication and promotional activities.
    • Google Analytics: To track website usage and improve our online presence.

These third-party platforms are used to enhance your experience and provide the best service possible. Your personal data will not be sold or redistributed to any unauthorized third party.

5. User Consent

By submitting your personal information through our website, you provide consent for us to collect and use your data as outlined in this policy. You may withdraw consent at any time by contacting us or opting out through the options provided in marketing emails.

6. Your California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

    • Right to Know: You have the right to request the categories and specific pieces of personal information we have collected about you.
    • Right to Delete: You have the right to request the deletion of your personal information that we hold, subject to certain exceptions.
    • Right to Opt-Out of Sale: We do not sell personal information. However, you have the right to direct us not to sell your personal information.
    • Right to Non-Discrimination: You will not be discriminated against for exercising any of your CCPA rights.

To exercise any of these rights, you may contact us at hello@ontrackcollegeadvising.com. We will respond to your request within the timeframe required by law.

7. Data Retention

We retain your personal data until:

    • You request an opt-out.
    • The advising services requested are no longer available to meet your needs.

Upon request, your data will be removed from our system in compliance with applicable laws.

8. Your Rights

You have the right to:

    • Access the personal data we hold about you.
    • Request the modification or removal of your data at any time by contacting us in writing.

We will comply with your request as soon as reasonably possible.

9. Data Security

Your personal data is stored securely using third-party platforms. While we strive to protect your data, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

10. International Users

Although our website may be accessible worldwide, we only provide services to students located within the United States. If you are accessing our site from outside the U.S., please note that your data will be stored and processed in the United States.

11. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, your personal data, or wish to exercise your California privacy rights, please contact us at:

On Track College Advising
2401 Beech St Valparaiso, IN 46383
hello@ontrackcollegeadvising.com
219-331-3608